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Zen Residential Ltd.
Zen Residential Ltd.

Resident Information

What to do in the event of an Emergency

In the event of an emergency please contact our 24/7 line at 866-314-3571.
Please note that the emergency line should only be called in the event of:

BREAK-INS

Call 911 first then contact the emergency line.

FIRE

Any Fires Call 911 first, then contact the emergency line.

FREEZE

In respect to any frozen pipes.

REFRIGERATORS

If your refrigerator is not working.

HEAT

If temperature drops and it is too cold.

FLOOD

In the instance of any water leaks that could cause damage to the building or suite. This does not include leaky taps or plumbing fixtures, toilets, sinks, and bathtubs that are clogged.

SECURITY

If the Front and Back doors of the building are not locking contact the emergency line. For any other lock inquiries please contact your Property Manager.

Should you have any questions or require any further information, please, do not hesitate to contact your Site Manager.


Click Here to submit a maintenance request through your Resident Portal
If this is a tenant experiencing a maintenance emergency, such as but not limited to; FIRE, FLOOD, or FREEZE, contact the 24-hour emergency answering service at: 866-314-3571
For maintenance please speak with your site manager to have a work order completed.